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Home > Practices > IP Telephony  
IP Telephony
IP Telephony unites an organization's many locations and employees—including mobile workers—into a single converged communications network.

A part of our Convergence Solution!
 

Our IP Telephony practice provides a full range of professional services to help customers choose the right technology, get value out of their existing infrastructure, and ensure their communications environment is secure and manageable.

 

Solutions For:
 • Small Medium Business
 • Enterprises
 • Branch Office Integration
 • Unified Communications
 • Mobile Users
 • Call Centers

Project Management
We coordinate and manage all requirements and deliverables including the project schedule, budget, resources and issues, along with reporting on project status.    

Solution Preparation
To successfully deploy an IP network, we first analyze your current network to validate if it can support IP Telephony.  Our assessment will identify any potential problem areas; highlight application performance issues; identify any bandwidth deficiencies; and make you aware of configuration incompatibilities among network devices.   
  
Solution Design and Development
We can optimize your network for voice capabilities to support IP Telephony applications – leveraging our multi-vendor data expertise and capabilities to create an integrated converged application and data infrastructure. We also fine-tune design specifications to meet both technical and business requirements for application performance.  

Solution Deployment
We can speed up your IP implementation by making sure your new equipment powers up and self-tests – which minimizes technical problems and costly downtime.  Our certified technicians work with your team to create a detailed implementation plan and provide the expertise you need to put it into effect.  

Education and Knowledge
Transfer We can teach your end users how to work more effectively with your new IP equipment and applicable features and make a smooth transition to the new technology.
 
What's the difference between IP Telephony and VoIP?
Many in the communications industry use IP Telephony and VoIP (Voice over IP) synonymously. Clinical definitions often say that VoIP is just the use of a protocol to deliver a conversation.   IP Telephony is used to describe the much more valuable experience of communicating effectively, reliably, and with quality using the same TCP/IP protocol that enables the Internet. In IP Telephony, VoIP is exploited, given the user-friendly features and productivity enhancing aspects of business communications applications as well as the network management tools that make it an enterprise-wide asset.
 
 
 

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