Posted on June 23rd, 2010
by Kenneth Murrell |
No Comments » |
Every company could benefit from improved employee communication and collaboration. Even if you’re doing it well now, there’s always something that could be tweaked for better results. If technology is one of the reasons why your employees are having trouble collaborating effectively, take a look at Cisco Unified Communications. This solution pushes past four of the most vexing barriers to collaboration and communication that your employees face.
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Posted in Unified Communications |
Tags: Tags: Cisco, Cisco network, Collaboration, communication, meetings, network, networking, virtual meetings
Posted on May 19th, 2010
by Kenneth Murrell |
No Comments » |
You don’t need a Cisco-powered network to run its Unified Communications platform. As long as you have a sufficiently robust infrastructure, you’ll be able to take advantage of the collaboration capabilities afforded by this solution. But, it may make sense to implement Unified Communications on a Cisco network, if you have the flexibility in your infrastructure, budget and staff. There are hidden benefits that you may not recognize immediately, but they will be noticeable down the road.
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Posted in Unified Communications |
Tags: Tags: Cisco, Cisco network, Collaboration, communication, network, network management, networking, ROI, UC, Unified Communications
Posted on March 10th, 2010
by Kenneth Murrell |
No Comments » |
We’ve all made that dreaded customer care phone call, wondering while dialing how long we’ll be stuck on hold. Whether it’s for tech support or to check on an airline reservation, one thing is certain: it won’t be short. For companies that provide customer care, this is a vexing problem. It puts your reputation at risk, but unpredictable call volumes and the occasional curve ball make the process difficult to fix.
What you need is a way to marshal all the knowledge in your company – across borders and business units – quickly to get to the bottom of a customer’s issue. The challenge may seem daunting, but Cisco’s Unified Communications platform can tip the odds in your favor.
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Posted in Unified Communications |
Tags: Tags: Cisco, Cisco network, Collaboration, contact centers, customer care, customer support, network, networking, support, tech support, technical support, UC, Unified Communications
