Unified Communications Resources
A Structure That You Can Build From
Abstract
Cisco has developed a call center that meets the needs of businesses today, providing: multi-channel (voice, video, text chat, web collaboration, e-mail, video) services on converged networks, CRM and business applications, as well as IP networks and voice-over-IP applications. Discover more about what advancements Cisco is providing in customer call center support in this white paper.
Cisco has developed a call center that meets the needs of businesses today, providing: multi-channel (voice, video, text chat, web collaboration, e-mail, video) services on converged networks, CRM and business applications, as well as IP networks and voice-over-IP applications. Discover more about what advancements Cisco is providing in customer call center support in this white paper.
